Q1: How Does Your Pricing Compare With Other Manufacturers? A: As professional forklift manufacturers with over 12 years of production and export experience, we guaranteeto offer you more competitive prices than other factories.
Q2: How Fast is Your Delivery Time?
A: Typically, we can ensure immediate delivery of standard machines within 30 days due to our stocked parts. For
standard forklifts, we offer rapid delivery times. For special orders, we aim to meet our confirmed delivery dates.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated and dynamic team operates 24/7, ensuring we respond to client inquiries and questions promptly.
Q4: What Payment Terms Do You Accept?
A: We typically accept T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required upfront, with the remaining 70% balance due before shipment or upon receipt of the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank. Consult your sales manager for advice.
Q5: Which Incoterms 2010 Terms Do You Use?
A: As experienced international players, we handle all INCOTERMS 2010 terms, typically working with FOB, CFR, CIF, CP, and DAP.
Q6: How Long Are Your Prices Valid?
A: We are consistent and fair with our pricing, avoiding opportunistic increases. Our prices are stable year-round, adjusting only in these cases:
(1) Significant changes in the USD: MB exchange rate due to international currency fluctuations;
(2) Adjustments by manufacturers due to rising labor and raw material costs.
Q7: What Logistics Options Do You Offer for Shipment?
A: We offer flexible shipping options for forklift and other MHE products.
(1) For 80% of our shipments, we use sea transportation to major continents including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or railway transport.
(3) For urgently needed light spare parts, we utilize international courier services like DHL, TNT, UPS, or FedEx.
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