Q1: HOW Does Your Price Compare With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we guarantee to offeryou more competitive prices than other factories.
Q2: How is Your Delivery Time?
A: Typically, we can immediately deliver regular machines within 30 days due to our stock of common parts. As for special order requests,
we strive to meet the delivery date we confirm with you.
we strive to deliver by the confirmed date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team works around the clock, 24/7, to promptly respond to client inquiries and questions.
constantly respond to client inquiries and questions.
Q4: Which Payment Terms Can You Accept?
A: We typically work on T/T or L/C terms, and occasionally on DP terms.
(1) Under T/T terms, 30% down payment is required in advance, with 70% balance payable before shipment or against the copy of
the original B/L for long-term clients.
(2) Under L/C terms, we accept a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank. Please consult
with your individual sales manager for advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As experienced international players, we handle all Incoterms 2010 terms, commonly working with terms like FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Prices Be Valid?
A: As a trustworthy supplier, our prices generally remain stable throughout the year. We adjust prices only in two scenarios:
our prices under only two scenarios:
(1) Significant fluctuations in the exchange rate of USD to MB according to international currency exchange rates;
(2) Changes in machine prices by manufacturers due to rising labor and raw material costs.
Q7: What Logistics Methods Are Available for Shipment?
A: We can ship forklifts and other MHE products via various transportation methods.
(1) For 80% of our shipments, we use sea freight to all major continents, including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we can ship by road or rail.
(3) For urgent light spare parts, we use international courier services such as DHL, TNT, UPS, or FedEx.
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