Q1: HOW Does Your Pricing Compare With Other Manufacturers?
A: As seasoned forklift manufacturers boasting over 12 years of production and export experience, we confidently offer more competitive prices than other factories.
you more competitive price than other factories.
Q2: How Prompt is Your Delivery Time?
A: Typically, we ensure immediate delivery of standard machines within 30 days due to our stocked parts. For custom orders, we strive to meet the confirmed delivery date.
we have common parts in stock,so for standard forklift we can delivery in very shot time and for some special order requests
we can also try to delivery to you as our confirmed date.
Q3: HOW Quickly Do You Respond to Client Inquiries?
A: Our dedicated and dynamic team is available 24/7, ensuring prompt responses to all client inquiries and questions.
the time.
Q4: Which Payment Terms Are Acceptable?
A: We generally accept T/T or L/C terms, and occasionally DP terms:
(1) For T/T, a 30% advance payment is required, with the remaining 70% settled before shipment or against the original B/L for long-term clients.
original B/L for long-term cooperating client.
(2) For L/C, we accept a 100% irrevocable L/C from a globally recognized bank without 'soft clauses.' Consult your sales manager for advice.
advice from the individual sales manager whom you work with.
Q5: Which Incoterms 2010 Do You Work With?
A: As a proficient international operator, we handle all Incoterms 2010. Our usual terms include FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR. CIF CP DAP
Q6: How Long Are Your Prices Valid?
A: We maintain stable pricing throughout the year, adjusting only under two conditions:
our price based on two situations:
(1) Significant changes in the USD: MB exchange rate.
(2) Increases in manufacturing costs due to higher labor and raw material expenses.
Q7: What Logistics Options Are Available for Shipment?
A: We offer multiple shipping methods for forklifts and other MHE products:
(1) Sea freight for 80% of our shipments, covering major continents including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, via container or RoRo/Bulk shipment.
Oceania and Southeast Asia etc., either by container or RoRo/ Bulk shipment.
(2) Road or rail for neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan.
(3) International courier services (DHL, ***, UPS, FedEx) for urgent light spare parts.
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