Q1: How Does Your Pricing Compare With Other Manufacturers? A: As seasoned professionals in forklift manufacturing with over 12 years of production and export expertise, we assure you ofoffering highly competitive prices that outshine other factories.
Q2: How Timely is Your Delivery?
A: Under typical conditions, we ensure immediate delivery of standard machines within 30 days. Our stock of common parts enables
us to expedite standard forklift orders swiftly. For specialized requests, we strive to meet the agreed delivery schedule.
we can also try to delivery to you as our confirmed date.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated team, composed of diligent and vibrant individuals, is available 24/7 to promptly address all client inquiries and
questions, ensuring you always receive a quick response.
Q4: What Payment Terms Do You Accept?
A: We primarily accept T/T and L/C terms, and occasionally DP terms.
(1) With T/T terms, a 30% down payment is required upfront, and the remaining 70% balance is payable before shipment or upon receipt of
the original B/L for long-term partners.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from a globally recognized bank. Consult your sales manager for
specific advice.
Q5: Which Incoterms 2010 Do You Operate Under?
A: As seasoned international players, we expertly manage all INCOTERMS 2010, commonly operating under terms like FOB, CFR, CIF, and DAP.
terms such as FOB, CFR. CIF CP DAP
Q6: How Long Are Your Prices Valid?
A: As a reliable and considerate supplier, we maintain stable pricing throughout the year, only adjusting under specific conditions:
our price based on two situations:
(1) Significant fluctuations in the USD: RMB exchange rate;
(2) Adjustments in machine prices by manufacturers due to rising labor and material costs.
Q7: What Shipping Methods Do You Offer?
A: We offer various shipping options for forklifts and other MHE products.
(1) Approximately 80% of our shipments are by sea, reaching all major continents including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either via container or RoRo/Bulk shipment.
(2) For neighboring inland countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or railway.
(3) For urgent small parts, we utilize international courier services such as DHL, TNT, UPS, or FedEx.
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