Q1: HOW is Your Price Compare With Other Factories? A: We are professional forklift manufacturers with over 12 years of production and export experience. We guarantee to provideyou with more competitive pricing than other factories.
Q2: How is Your Delivery Time?
A: Under normal circumstances, we can ensure immediate delivery of standard machines within 30 days. We maintain a stock of common parts, allowing us to deliver standard forklifts promptly. For special order requests,
we strive to meet the confirmed delivery dates.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team operates 24/7 to respond to client inquiries and questions promptly.
Q4: Which Payment Terms Can You Accept?
A: We typically operate on T/T or L/C terms, and occasionally on DP terms.
(1) For T/T terms, a 30% down payment is required upfront, with the remaining 70% settled before shipment or against the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without "soft clauses" from internationally recognized banks. Please consult your sales manager for specific details.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As experienced international players, we handle all INCOTERMS 2010 terms and usually work with standard terms like FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Prices Be Valid?
A: As a fair and considerate supplier, our prices remain stable throughout the year, adjusting only for two reasons:
(1) Significant fluctuations in the USD:MB exchange rate.
(2) Adjustments in manufacturing costs due to increases in labor or raw material costs.
Q7: What Logistics Methods Can You Use for Shipment?
A: We can ship forklifts and other materials handling equipment using various transportation methods.
(1) For 80% of our shipments, machines are transported by sea to all major continents including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries such as Russia, Mongolia, Kazakhstan, and others, we can ship via road or railway.
(3) For urgently needed light spare parts, we use international courier services like DHL, TNT, UPS, or FedEx.
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