Q1: How Does Your Pricing Compare With Other Manufacturers? A: As seasoned experts in forklift manufacturing with over 12 years of production and export experience, we assure you that our prices are more competitive than other factories.We guarantee more competitive pricing compared to other manufacturers.
Q2: What Is Your Typical Delivery Time?
A: Under normal circumstances, we ensure immediate delivery of standard machines within 30 days, thanks to our well-stocked inventory of common parts.
For standard forklifts, we can ensure a very short delivery time. For specialized orders, we strive to meet the agreed delivery date.
We also endeavor to meet the confirmed delivery date for specialized orders.
Q3: How Quickly Can You Respond To Client Inquiries?
A: Our team comprises diligent and dynamic professionals, available 24/7 to respond promptly to client inquiries and questions.
We are dedicated to providing timely responses around the clock.
Q4: What Payment Terms Are Acceptable?
A: Generally, we operate on T/T or L/C terms, with occasional provisions for DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of the original B/L for long-term clients.
copy of the original B/L for long-term cooperating clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult your sales manager for guidance.
Please seek advice from your designated sales manager for specific details.
Q5: Which Incoterms 2010 Terms Can You Operate Under?
A: As an experienced international player, we can handle all INCOTERMS 2010 terms. Typically, we work with terms such as FOB, CFR, CIF, CP, and DAP.
We can adeptly manage all INCOTERMS 2010 terms, frequently operating on FOB, CFR, CIF, CP, DAP.
Q6: How Long Are Your Prices Valid?
A: As a considerate and reliable supplier, we maintain stable pricing throughout the year. Price adjustments occur only under two circumstances:
1. Significant fluctuations in the USD: MB exchange rate.
2. Adjustments by manufacturers/factories due to rising labor and raw material costs.
1. Significant fluctuations in the USD: MB exchange rate.
2. Adjustments by manufacturers due to increasing labor and raw material costs.
Q7: What Logistics Options Do You Offer For Shipment?
A: We have various transportation methods for shipping forklifts and other MHE products.
1. For 80% of our shipments, we utilize sea transport to major continents like Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, using containers or RoRo/Bulk shipment.
2. For neighboring inland countries of China, such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, Turkmenistan, etc., we provide road or railway transport.
3. For urgent light spare parts, we offer international courier services like DHL, TNT, UPS, or FedEx.
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