Q1: How Does Your Price Compare With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we guaranteeto offer you a more competitive price than other factories.
Q2: What Is Your Delivery Time Frame?
A: Generally, we can immediately deliver regular machines within 30 days because
we maintain a stock of common parts. For standard forklifts, we ensure quick delivery, and cater to special orders
with a commitment to meet the agreed delivery date.
Q3: How Quickly Can You Respond To Client Inquiries?
A: Our dedicated and dynamic team works around the clock, 24/7, to ensure prompt responses to client inquiries and questions.
Q4: What Payment Terms Do You Accept?
A: We generally accept T/T or L/C terms, and sometimes DP terms.
(1) For T/T terms, a 30% down payment is required in advance, and the remaining 70% is settled before shipment or against the copy of
the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult
your sales manager for detailed advice.
Q5: Which Incoterms 2010 Terms Do You Work With?
A: As an experienced international player, we handle all INCOTERMS 2010 terms. We regularly operate on terms like
FOB, CFR, CIF, CP, and DAP.
Q6: How Long Is Your Pricing Valid?
A: We are a fair and consistent supplier. Our prices remain stable throughout the year, adjusting only under these conditions:
(1) Significant fluctuations in the USD: RMB exchange rate.
(2) Changes in machine prices due to rising labor and raw material costs.
Q7: What Logistics Options Are Available For Shipment?
A: We offer several shipping methods for forklifts and other MHE products:
(1) Sea freight for 80% of shipments, reaching continents such as Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, Turkmenistan, we use road or railway.
(3) International courier services like DHL, TNT, UPS, or FedEx for urgent, lightweight spare parts.
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