Q1:HOW is Your Price Compare With Other Factories? A: We are professional forklift manufacturers with more than 12 years of production and export expertise, ensuring to provideyou with a more competitive price than other factories.
Q2:How is Your Delivery Time?
A: Under normal circumstances, we can deliver standard machines to our clients within 30 days because we keep common parts in stock.
For standard forklifts, we can facilitate rapid delivery, and for special order requests, we strive to deliver as per the confirmed date.
Q3:HOW Soon Can You Respond to Client Inquiries?
A: Our dedicated team, consisting of dynamic and diligent professionals, works around the clock to promptly respond to client inquiries and questions.
Q4:Which Payment Terms Can You Accept?
A: Typically, we accept T/T or L/C terms, and sometimes DP term.
(1) For T/T terms, a 30% down payment is required in advance, with the 70% balance settled before shipment or against the copy of the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult your sales manager for advice.
Q5:Which Incoterms 2010 Terms Can You Work With?
A: As an experienced international player, we handle all INCOTERMS 2010 terms, usually working on standard terms like FOB, CFR, CIF, CP, and DAP.
Q6:How Long Will Your Price be Valid?
A: As a fair and considerate supplier, we maintain stable pricing throughout the year, adjusting only under specific circumstances:
(1) Significant fluctuations in the USD:MB exchange rate;
(2) Adjustments by manufacturers/factories due to rising labor and raw material costs.
Q7:What Logistics Methods Can You Use for Shipment?
A: We offer multiple shipping options for forklifts and other material handling equipment.
(1) For 80% of our shipments, we use sea transport to major continents, including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either via container or RoRo/Bulk shipment.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we provide road or rail transport.
(3) For urgently required light spare parts, we offer international courier services through DHL, TNT, UPS, or FedEx.
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