Q1: How Does Your Price Compare With Other Manufacturers? A: As a professional forklift manufacturer with over 12 years of production and export experience, we assure you that we offermore competitive prices than other factories.
Q2: What Is Your Delivery Time?
A: Typically, we can deliver regular machines within 30 days, thanks to having common parts in stock. For standard forklifts, we ensure very short
delivery times. For special orders, we strive to meet the confirmed delivery dates as closely as possible.
Q3: How Quickly Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team works around the clock, 24/7, to promptly respond to all client inquiries and questions.
Q4: What Payment Terms Do You Accept?
A: We typically work with T/T and L/C terms, and occasionally DP terms.
(1) For T/T, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of
the original B/L for long-term clients.
(2) For L/C, we accept a 100% irrevocable L/C without 'soft clauses' from a globally recognized bank. Please consult your sales manager for guidance.
Q5: Which Incoterms 2010 Do You Operate Under?
A: As a professional international player, we handle all INCOTERMS 2010 terms. We commonly use terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Is Your Price Valid?
A: As a fair and reliable supplier, we maintain stable pricing throughout the year. Our prices only change under specific circumstances:
(1) Significant fluctuations in USD:MB exchange rates;
(2) Adjustments in machine prices due to rising labor and raw material costs by manufacturers/factories.
Q7: What Are Your Shipping Logistics Options?
A: We can transport forklifts and other MHE products through various methods.
(1) For 80% of our shipments, we use sea transport to major continents, including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, via container or RoRo/Bulk shipment.
(2) For neighboring inland countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or railway transport.
(3) For urgent light spare parts, we utilize international courier services like DHL, TNT, UPS, or FedEx.
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