Q1: HOW is Your Price Compare With Other Factories? A: We are professional forklift manufacturers with over 12 years of production and export experience. We guarantee to provide you with more competitive pricing than other factories.you with more competitive pricing than other factories.
Q2: How is Your Delivery Time?
A: Under normal circumstances, we can deliver regular machines within 30 days. We keep common parts in stock, allowing us to expedite standard forklift deliveries. For special order requests,
we strive to meet our confirmed delivery dates.
we strive to meet our confirmed delivery dates.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our dynamic and diligent team works around the clock, providing 24/7 support to respond to client inquiries and questions promptly.
promptly.
Q4: Which Payment Terms Can You Accept?
A: We commonly work with T/T or L/C terms, and occasionally DP terms.
(1) On T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the original B/L for long-term clients.
original B/L for long-term clients.
(2) On L/C terms, a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank is acceptable. Please consult your sales manager for specific advice.
sales manager for specific advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As a seasoned international player, we handle all INCOTERMS 2010 terms, typically working with FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR. CIF CP DAP
Q6: How Long Will Your Price be Valid?
A: As a considerate and fair supplier, our prices remain stable throughout the year. Adjustments are made only under two conditions:
our price based on two situations:
(1) Significant fluctuations in the USD: MB exchange rate.
(2) Manufacturers or factories adjust their prices due to rising labor and raw material costs.
Q7: What Logistics Options Do You Offer for Shipment?
A: We offer a range of transportation options for shipping forklifts and other MHE products.
(1) For 80% of our shipments, machines are transported by sea to major continents such as Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we ship by road or railway.
(3) For urgent, lightweight spare parts, we use international courier services like DHL, TNT, UPS, or FedEx.
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