Q1: How Does Your Price Compare to Other Factories? A: As a professional forklift manufacturer with over 12 years of production and export experience, we guarantee you amore competitive price than other factories.
Q2: How is Your Delivery Time?
A: Generally, we can deliver regular machines to our clients within 30 days, as we keep common parts in stock. For standard
forklifts, we ensure very short delivery times, and for special orders, we strive to meet the confirmed delivery date.
we strive to meet your confirmed delivery date.
Q3: How Soon Can You Respond to Client Inquiries?
A: Our dedicated, dynamic team works tirelessly around the clock, 24/7, to promptly respond to client inquiries and questions.
all the time.
Q4: Which Payment Terms Can You Accept?
A: We typically work under T/T or L/C terms, and sometimes DP term.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% balance settled before shipment or against the copy of
the original B/L for our long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult your
individual sales manager for specific advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As a seasoned international player, we handle all INCOTERMS 2010 terms, typically working with standard terms such as FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: As a considerate and fair supplier, we maintain stable pricing throughout the year. Price adjustments occur only under two conditions:
our price based on two situations:
(1) Significant fluctuations in the USD: MB exchange rate due to international currency market changes;
(2) Adjustments in machine prices from manufacturers due to rising labor and raw material costs.
Q7: What Logistics Methods Can You Use for Shipment?
A: We can ship forklifts and other MHE products using various transportation methods.
(1) For 80% of our shipments, machines are sent by sea to major continents such as Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we can ship by road or railway.
(3) For urgent, lightweight spare parts, we offer international courier services such as DHL, TNT, UPS, or FedEx.
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