Q1: How does your pricing compare with other factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we confidently offeryou more competitive pricing than other factories.
Q2: How fast is your delivery time?
A: Under typical circumstances, we can deliver regular machines to our clients within 30 days. We keep common parts in stock,
enabling us to provide swift delivery for standard forklifts. For special order requests, we strive to meet the agreed-upon delivery date.
Q3: How quickly do you respond to client inquiries?
A: Our team comprises dedicated and energetic professionals working 24/7 to promptly respond to client inquiries and questions.
Q4: What payment terms can you accept?
A: We primarily operate on T/T or L/C terms, and occasionally on DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the original
B/L copy for long-term cooperating clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Consult your sales manager for advice.
Q5: Which Incoterms 2010 terms do you work with?
A: As seasoned international players, we handle all INCOTERMS 2010 terms, typically working with standard terms like FOB, CFR, CIF, CP, and DAP.
Q6: How long are your prices valid?
A: As a reliable and fair supplier, our prices generally remain stable throughout the year. We only adjust prices under two conditions:
(1) Significant fluctuations in the USD:MB rate due to international currency exchange rates.
(2) Adjustments in machine prices by manufacturers/factories due to rising labor and raw material costs.
Q7: What logistics options do you offer for shipment?
(1) For 80% of our shipments, we use sea transport to major continents like Europe, North America, Africa, South America, the Middle East, Oceania,
and Southeast Asia. This is done either by container or RoRo/Bulk shipment.
(2) For neighboring countries of China, such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or railway transport.
(3) For urgent light spare parts, we utilize international courier services like DHL, TNT, UPS, or FedEx.