Q1: How does your pricing compare to other manufacturers? A: As professional forklift manufacturers with over 12 years of production and export expertise, we are poised to offeryou more competitive pricing than other factories.
Q2: What can you tell us about your delivery times?
A: Under normal circumstances, we can ensure immediate delivery of regular machines within 30 days, thanks to our
stock of common parts. For standard forklifts, delivery is swift, and for special orders, we strive to meet the agreed date.
Q3: How quickly do you respond to client inquiries?
A: Our dedicated and energetic team is available 24/7, ensuring prompt responses to all client inquiries and questions.
Q4: Which payment terms do you accept?
A: We typically work with T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of
the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank. Please consult
with your individual sales manager for more details.
Q5: Which Incoterms 2010 terms can you work with?
A: As seasoned international players, we handle all INCOTERMS 2010 terms, typically working with terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How long are your prices valid?
A: As dependable and fair suppliers, our prices remain stable throughout the year. We adjust prices only under two conditions:
(1) Significant variations in the USD:MB rate due to international currency exchange rates;
(2) Adjustments in machine prices by manufacturers/factories due to rising labor and raw material costs.
Q7: What logistics options are available for shipment?
A: We can ship forklifts and other MHE products using various transportation methods.
(1) For 80% of our shipments, machines are shipped by sea to continents such as Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we can ship by road or railway.
(3) For urgent light spare parts, we offer international courier services through DHL, TNT, UPS, or FedEx.