Q1: HOW Does Your Pricing Compare to Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we are committed to offering you more competitive prices than other factories.you more competitive prices than other factories.
Q2: How Prompt is Your Delivery Time?
A: Under typical circumstances, we can provide immediate delivery of standard machines within 30 days, thanks to our stock of common parts. For standard forklift orders, we ensure quick delivery, and we strive to meet the confirmed date for special order requests.
we have common parts in stock, so for standard forklifts, we can deliver in very short time and for some special order requests
we can also try to deliver to you as per our confirmed date.
Q3: How Quickly Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team works around the clock, 24/7, to respond to client inquiries and questions promptly.
all the time.
Q4: Which Payment Terms Do You Accept?
A: Typically, we work with T/T or L/C terms, and sometimes DP term.
(1) On T/T terms, a 30% down payment is required in advance, with the remaining 70% balance settled before shipment or against the copy of the original B/L for long-term clients.
original B/L for long-term cooperating clients.
(2) On L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult your individual sales manager for further advice.
advice from the individual sales manager whom you work with.
Q5: Which Incoterms 2010 Terms Can You Handle?
A: As a seasoned international player, we handle all INCOTERMS 2010 terms. Typically, we operate on standard terms such as FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long is Your Pricing Valid?
A: As a considerate and fair supplier, we maintain stable pricing throughout the year, adjusting only in two scenarios:
our price remains stable through the year. We only adjust
(1) Significant fluctuations in the USD:MB exchange rate based on international currency exchanges;
(2) Adjustments in machine prices by manufacturers/factories due to increased labor and raw material costs.
Q7: What Logistics Options Do You Offer for Shipment?
A: We offer multiple transportation options for shipping forklifts and other MHE products.
(1) For 80% of our shipments, we use sea transport to all major continents, including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
Oceania and Southeast Asia etc., either by container or RoRo/Bulk shipment.
(2) For neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, Turkmenistan, etc., we use road or railway transportation.
(3) For urgent light spare parts, we utilize international courier services such as DHL, TNT, UPS, or FedEx.
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