Q1: HOW is Your Price Compared With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we assure you of providingthe most competitive prices in the market.
Q2: How is Your Delivery Time?
A: Generally, we can deliver standard machines within 30 days due to our stocked common parts. For custom orders, we strive to adhere
to the confirmed delivery dates, ensuring timely dispatch based on your specific requirements.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team is available 24/7, ensuring prompt and efficient responses to all client inquiries and questions.
Q4: Which Payment Terms Can You Accept?
A: We typically accept T/T or L/C terms, and occasionally DP terms.
(1) For T/T, a 30% down payment is required in advance, with the 70% balance settled before shipment, or against the copy of the original B/L for long-term clients.
(2) For L/C, a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank is acceptable. Consult with your individual sales manager for further advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As an experienced international player, we handle all Incoterms 2010 terms, commonly working with FOB, CFR, CIF, CP, and DAP terms.
Q6: How Long Will Your Price be Valid?
A: We are a reliable and fair supplier, maintaining stable prices throughout the year. Price adjustments are only made under two circumstances:
(1) Significant fluctuations in the USD: MB exchange rate.
(2) Increased production costs due to rising labor and raw material expenses.
Q7: What Logistics Methods Can You Use for Shipment?
A: We offer diverse shipping options for our forklifts and MHE products:
(1) For 80% of our shipments, we use sea transport to major continents such as Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, utilizing containers or RoRo/Bulk shipment methods.
(2) For neighboring inland countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we ship via road or railway.
(3) For urgent light spare parts, we utilize international courier services like DHL, TNT, UPS, or FedEx.
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