Q1: HOW is Your Price Compare With Other Factories? A: We are professional forklift manufacturers with over 12 years of production and export experience, ensuring we provideyou with more competitive pricing compared to other factories.
Q2: How is Your Delivery Time?
A: Under typical circumstances, we can offer immediate delivery of regular machines within 30 days due to our ample stock of common parts.
For standard forklifts, delivery times are very short, and for special orders, we strive to meet the confirmed delivery date.
Q3: HOW Soon Can You Respond Client Inquiries?
A: Our dedicated and dynamic team works tirelessly, 24/7, to promptly address client inquiries and questions at all times.
Q4: Which Payment Terms Can You Accept?
A: Generally, we accept T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy
of the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from a recognized international bank. Please consult
your individual sales manager for guidance.
Q5: Which Incoterms 2010 Terms Can You Work?
A: As experienced international players, we manage all INCOTERMS 2010 terms, typically working on terms like FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: As a fair and consistent supplier, our prices remain stable throughout the year. We only adjust prices based on:
(1) Significant changes in USD: MB rate due to international currency exchange rates;
(2) Adjustments by manufacturers/factories due to rising labor and raw material costs.
Q7: What Logistics Ways You Can Work For Shipment?
A: We offer flexible shipping options for forklifts and other MHE products:
(1) For 80% of shipments, we use sea freight to major continents including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, via container or RoRo/Bulk shipment.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, etc., we can ship by road or railway.
(3) For urgent light spare parts, we utilize international couriers like DHL, TNT, UPS, or FedEx.
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