Q1: How Does Your Pricing Compare to Other Manufacturers? A: As professional forklift manufacturers with over 12 years of production and export experience, we guarantee to offeryou more competitive pricing than other factories.
Q2: What is Your Delivery Timeframe?
A: Under normal circumstances, we can deliver standard machines to our clients within 30 days, thanks to our stocked parts. For standard forklifts, delivery is prompt, and for special orders,
we make every effort to meet the confirmed delivery dates.
Q3: How Quickly Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team works around the clock, 24/7, to promptly respond to client inquiries and questions.
Q4: What Payment Terms Do You Accept?
A: We generally accept T/T or L/C terms, and occasionally DP terms.
(1) On T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment, or against the copy of the original B/L for long-term clients.
(2) On L/C terms, a 100% irrevocable L/C without "soft clauses" from a globally recognized bank is acceptable. Please consult your sales manager for advice.
Q5: Which Incoterms 2010 Can You Operate With?
A: As seasoned international players, we handle all INCOTERMS 2010 terms, typically operating on standard terms like FOB, CFR, CIF, CP, and DAP.
Q6: How Long is Your Pricing Valid?
A: We are a considerate and reasonable supplier, maintaining stable pricing throughout the year. Adjustments are made only under specific circumstances:
(1) Significant fluctuations in the USD:MB exchange rate due to international currency exchange conditions;
(2) Adjustments in machine prices by manufacturers/factories due to rising labor and raw material costs.
Q7: What Logistics Options Do You Offer for Shipment?
A: We provide various transportation options for shipping forklifts and other MHE products:
(1) For 80% of our shipments, machines are transported by sea to major continents, including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either in containers or via RoRo/Bulk shipment.
(2) For neighboring inland countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we offer road or railway transport.
(3) For urgent light spare parts, we utilize international courier services like DHL, TNT, UPS, or FedEx.
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