Q1: How Does Your Pricing Compare with Other Manufacturers? A: As professional forklift manufacturers with over 12 years of production and export experience, we ensureto offer you more competitive pricing than other factories.
Q2: How Prompt is Your Delivery Time?
A: Under typical circumstances, we can immediately dispatch regular machines to our clients within 30 days, thanks to
our stocked common parts. For standard forklifts, we ensure rapid delivery, and for special order requests,
we make every effort to meet our confirmed delivery dates.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dynamic and dedicated team operates 24/7, ensuring prompt responses to client inquiries and questions.
all the time.
Q4: What Payment Terms Are Acceptable?
A: Generally, we work with T/T or L/C terms, and occasionally DP terms.
(1) On T/T terms, 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of
the original B/L for long-term clients.
(2) On L/C terms, we accept a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank. Please consult
your individual sales manager for further details.
Q5: Which Incoterms 2010 Terms Do You Operate On?
A: As seasoned international operators, we handle all INCOTERMS 2010 terms, commonly working with terms like FOB, CFR, CIF, CP, and DAP.
Q6: How Long is Your Price Valid?
A: As a fair and considerate supplier, we maintain stable pricing throughout the year, adjusting only in two scenarios:
our price based on two situations:
(1) Significant fluctuations in the USD: MB exchange rate;
(2) Adjustments in machine prices by manufacturers/factories due to rising labor and raw material costs.
Q7: What Logistic Options Are Available for Shipment?
A: We can transport forklifts and other MHE products using several methods.
(1) For 80% of our shipments, we use sea transport to all major continents, including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, via container or RoRo/Bulk shipment.
(2) For neighboring inland countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we ship via road or railway.
(3) For urgent light spare parts, we use international courier services such as DHL, TNT, UPS, or FedEx.
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