Q1: HOW Does Your Pricing Compare With Other Manufacturers? A: As professional forklift manufacturers with over 12 years of production and export experience, we are confident in offeringyou a more competitive price than other factories.
Q2: How Efficient is Your Delivery Time?
A: Under normal circumstances, we can ensure immediate delivery of standard machines within 30 days. We maintain a stock
of common parts to facilitate quick delivery of standard forklifts. For unique order requests, we strive to meet the agreed delivery date.
Q3: HOW Promptly Do You Respond to Client Inquiries?
A: Our team comprises diligent and dynamic individuals, available 24/7 to respond promptly to client inquiries and questions.
Q4: Which Payment Terms Are Acceptable?
A: We typically accept T/T or L/C terms, occasionally DP term.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or upon receipt
of the original B/L for long-term clients.
(2) For L/C terms, a 100% irrevocable L/C from an internationally recognized bank is acceptable. Please consult your sales manager for more details.
Q5: Which Incoterms 2010 Terms Do You Operate Under?
A: As a sophisticated international player, we handle all INCOTERMS 2010 terms. Typically, we operate under regular terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Are Your Prices Valid?
A: We are a fair supplier, ensuring stable pricing throughout the year. We adjust prices only under the following conditions:
(1) Significant fluctuations in the USD:MB exchange rate;
(2) Adjustments by manufacturers due to increased labor and raw material costs.
Q7: What Logistics Methods Do You Use for Shipment?
(1) Sea freight covers 80% of our shipments to major continents, including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, via container or RoRo/Bulk shipment.
(2) For neighboring countries such as Russia, Mongolia, Kazakhstan, and others, we offer road or railway transport.
(3) Urgent light spare parts can be sent via international courier services like DHL, TNT, UPS, or Fedex.
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