Q1: HOW Does Your Pricing Compare With Other Manufacturers? A: With over 12 years of expertise in forklift production and export, we guarantee to offeryou more competitive pricing compared to other manufacturers.
Q2: What Is Your Delivery Timeframe?
A: Generally, we ensure a prompt delivery of standard machines within 30 days due to our
stock of common parts. For specialized orders, we strive to meet the confirmed delivery dates.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated team operates 24/7, consistently responding to client inquiries and questions.
Q4: What Payment Terms Do You Accept?
A: We typically work with T/T or L/C terms, and sometimes DP terms.
(1) For T/T terms, a 30% down payment is required upfront, with the remaining 70% settled before shipment or against the copy of
the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank. Please consult your sales manager for details.
Q5: What Incoterms 2010 Terms Do You Operate Under?
A: As a professional international player, we are proficient with all INCOTERMS 2010 terms, commonly operating under terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Is Your Pricing Valid?
A: We maintain stable pricing throughout the year and adjust only under two conditions:
(1) Significant fluctuations in USD: MB exchange rates;
(2) Adjustments in machine prices by manufacturers due to rising labor and raw material costs.
Q7: What Are Your Logistics Options for Shipment?
A: We offer multiple transportation options for shipping forklifts or other MHE products.
(1) Sea freight for 80% of our shipments, covering Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) Road or railway transport for neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan.
(3) International courier services (DHL, TNT, UPS, FedEx) for urgent, lightweight spare parts.
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