Q1: How Does Your Pricing Compare With Other Manufacturers? A: With over 12 years of expertise in manufacturing and exporting forklifts, we guarantee to offer you a more competitive price than other factories.you a more competitive price than other manufacturers.
Q2: What is Your Delivery Timeframe?
A: Generally, we can deliver standard machines within 30 days due to our stock of common parts. For standard forklifts, we ensure swift delivery, and for special requests,
we strive to adhere to the confirmed delivery date.
we can also endeavor to deliver by the confirmed date.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated and dynamic team works around the clock, 24/7, to address client inquiries and concerns promptly.
all the time.
Q4: What Payment Terms Are Acceptable?
A: We typically work with T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required, with the remaining 70% due before shipment or against the copy of the original B/L for long-term clients.
original B/L for long-term cooperating clients.
(2) For L/C terms, we accept a 100% irrevocable L/C from an internationally recognized bank without 'soft clauses'. Please consult your sales manager for details.
advice from the individual sales manager you work with.
Q5: What Incoterms 2010 Terms Do You Use?
A: As a professional international player, we handle all Incoterms 2010 terms, usually working with standard terms like FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long is Your Pricing Valid?
A: We aim to maintain stable pricing throughout the year, only adjusting based on:
our price based on two situations:
(1) Significant fluctuations in the USD: MB exchange rate;
(2) Adjustments in manufacturing costs, including labor and raw materials.
Q7: What Are Your Shipping Logistics Options?
A: We offer a variety of shipping methods for forklifts and other MHE products:
(1) For 80% of shipments, we use sea transportation to major continents, including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, via container or RoRo/Bulk shipment.
Oceania and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For nearby countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or railway transport.
(3) For urgent light spare parts, we use international courier services like DHL, TNT, UPS, or FedEx.
){kind=link}