Q1: How Does Your Price Compare With Other Factories? A: As expert forklift manufacturers with over 12 years of production and export experience, we can confidently guaranteeto offer you more competitive pricing compared to other factories.
Q2: What Is Your Delivery Time Like?
A: Under typical circumstances, we can promptly deliver standard machines to our clients within 30 days. This is possible
because we maintain an inventory of common parts, allowing for quick delivery of standard forklifts. For special order requests,
we strive to meet the confirmed delivery dates.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our team, comprising diligent and dynamic professionals, operates around the clock to swiftly address client inquiries
and questions.
Q4: Which Payment Terms Do You Accept?
A: We usually operate on T/T or L/C terms, and sometimes on DP terms.
(1) For T/T terms, a 30% down payment is required upfront, with the remaining 70% to be settled before shipment or upon receipt of
the original B/L copy for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank. Please consult
your individual sales manager for further advice.
Q5: Which Incoterms 2010 Terms Do You Operate On?
A: As experienced international traders, we can handle all INCOTERMS 2010 terms. We typically work with standard terms such as
FOB, CFR, CIF, CP, and DAP.
Q6: How Long Is Your Pricing Valid?
A: As a trustworthy and client-focused supplier, we maintain stable pricing throughout the year. Price adjustments occur only under
two conditions:
(1) Significant fluctuations in the USD: MB exchange rates.
(2) Changes in manufacturer or factory pricing due to rising labor and raw material costs.
Q7: What Logistics Methods Do You Use for Shipping?
A: We utilize various modes of transportation to ship forklifts and other MHE products.
(1) For 80% of our shipments, we use sea freight to major continents such as Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, using container or RoRo/Bulk shipment.
(2) For neighboring countries to China, like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we ship by road or railway.
(3) For urgent lightweight spare parts, we utilize international couriers such as DHL, TNT, UPS, or FedEx.
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