Q1: HOW Does Your Pricing Compare to Other Manufacturers? A: As professional forklift manufacturers with over 12 years of production and export experience, we are confident in providingyou with more competitive pricing than other manufacturers.
Q2: What is Your Delivery Timeframe?
A: Under normal circumstances, we can ensure immediate delivery of standard machines within 30 days due to our stock of common parts.
For standard forklifts, we can deliver promptly, and for special orders, we strive to meet the confirmed delivery dates.
For special order requests, we will also strive to deliver to you by the agreed-upon date.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated team works around the clock, 24/7, to ensure prompt responses to all client inquiries and questions.
our team is always ready to assist you.
Q4: What Payment Terms Do You Accept?
A: We primarily accept T/T or L/C terms, and occasionally DP terms. Our payment options include:
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy
of the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from a globally recognized bank. Please consult with your dedicated
sales manager for advice.
Q5: What Incoterms 2010 Terms Can You Handle?
A: As seasoned international players, we can manage all INCOTERMS 2010 terms. We typically operate on standard terms like FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Are Your Prices Valid?
A: We are a considerate and fair supplier, and our prices remain stable throughout the year. Price adjustments only occur under the following circumstances:
(1) Significant fluctuations in USD: MB exchange rates due to international currency changes.
(2) Increases in labor and raw material costs causing manufacturers to adjust prices.
manufacturers or factories adjusting machine prices due to increased labor and raw material costs.
Q7: What Logistics Options Are Available for Shipment?
A: We offer multiple shipping methods for our forklifts and other MHE products to suit your needs.
(1) For 80% of our shipments, we utilize sea freight to major continents such as Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, using containers or RoRo/Bulk shipment methods.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we offer road or railway transport.
(3) For urgent light spare parts, we use international courier services such as DHL, TNT, UPS, or FedEx.
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