Q1: How does your pricing compare with other manufacturers? A: As expert forklift manufacturers with over 12 years of production and export experience, we guarantee to offer competitive pricing.Our prices are more competitive than other factories.
Q2: What is your delivery time?
A: Generally, we can deliver standard machines within 30 days, thanks to our stock of common parts. For custom orders, we strive to meet the confirmed delivery date.
Our efficient process ensures prompt delivery, even for special requests.
We aim to meet all confirmed delivery dates for specialized orders.
Q3: How quickly do you respond to client inquiries?
A: Our dedicated and proactive team works around the clock to promptly address all client inquiries and questions.
We are committed to providing immediate responses to all client inquiries.
Q4: What payment terms do you accept?
A: We typically work with T/T or L/C terms, and sometimes DP terms.
(1) For T/T terms, a 30% down payment is required upfront, with the remaining 70% due before shipment or against the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C from an internationally recognized bank without 'soft clauses.' Please consult your sales manager.
Consult your sales manager for tailored advice.
Q5: Which Incoterms 2010 terms do you use?
A: As seasoned international professionals, we handle all INCOTERMS 2010 terms, typically working with FOB, CFR, CIF, CP, and DAP.
We are skilled in managing all INCOTERMS 2010 terms, often using FOB, CFR, CIF, CP, and DAP.
Q6: How long is your price valid?
A: We maintain stable pricing throughout the year, only adjusting in two scenarios:
(1) Significant fluctuations in USD: MB exchange rates.
(2) Adjustments in machine prices due to rising labor and raw material costs.
We adjust prices only for substantial changes in exchange rates or increased production costs.
Q7: What logistics options do you offer for shipment?
A: We employ various transportation methods for shipping forklifts and other MHE products.
(1) For 80% of shipments, we use sea transport to major continents, either by container or RoRo/Bulk shipment.
(2) For nearby countries like Russia, Mongolia, and Central Asian nations, we use road or railway transport.
(3) For urgent light spare parts, we use international couriers such as DHL, TNT, UPS, or FedEx.
We ensure timely delivery worldwide using the most efficient logistics options available.
For international urgent shipments, we use reliable courier services like DHL, TNT, UPS, or FedEx.
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