Q1: HOW Does Your Price Compare With Other Factories? A: We are professional forklift manufacturers with over 12 years of production and export experience, ensuring we provide you witha more competitive price than other factories.
Q2: How is Your Delivery Time?
A: Generally, we can deliver regular machines to our clients within 30 days, thanks to our stock of common parts. For standard forklifts, we can ensure swift delivery times, and for special orders,
we will strive to meet the confirmed delivery date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team works around the clock, 24/7, to promptly respond to client inquiries and questions.
Q4: Which Payment Terms Can You Accept?
A: Typically, we accept T/T terms or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required in advance, and the 70% balance must be settled before shipment or against the copy of the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult the
individual sales manager you are working with.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As a professional and experienced international player, we can handle all INCOTERMS 2010 terms, typically working with common terms like FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: We aim to be a reliable and fair supplier, maintaining stable prices throughout the year. Price adjustments occur only under two conditions:
(1) Significant fluctuations in the USD: MB rate due to international currency exchange variations;
(2) Adjustments by manufacturers/factories in response to rising labor and raw material costs.
Q7: What Logistics Methods Can You Use for Shipment?
A: We utilize various transportation methods to ship forklifts and other MHE products.
(1) For 80% of our shipments, we use sea transportation to major continents, including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or railway transportation.
(3) For urgently needed light spare parts, we expedite delivery through international courier services like DHL, TNT, UPS, or FedEx.