Q1: How Do Your Prices Compare to Other Manufacturers? A: With over 12 years of dedicated experience in forklift manufacturing and export, we are confident in offering youmore competitive prices than other suppliers.
Q2: What Is Your Typical Delivery Time?
A: Under normal circumstances, we can deliver standard machines within 30 days from order confirmation. Thanks to our
substantial stock of common parts, we ensure swift delivery times, even for custom orders we strive to meet your specified dates.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated and dynamic team operates around the clock, ensuring prompt responses to all client inquiries and questions.
Q4: What Payment Terms Do You Accept?
A: Typically, we work with T/T or L/C terms, and sometimes DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of
the original B/L for long-term clients.
(2) For L/C terms, we can accept a 100% irrevocable L/C without "soft clauses" from a recognized international bank. Please consult
our sales manager for detailed advice.
Q5: What Incoterms 2010 Terms Can You Handle?
A: As a seasoned international player, we efficiently manage all INCOTERMS 2010 terms, commonly working with terms such as FOB, CFR, CIF, and DAP.
Q6: How Long Are Your Prices Valid?
A: As a reliable and considerate supplier, our prices generally remain stable throughout the year. Adjustments are made only in the following cases:
(1) Significant fluctuations in the USD: RMB exchange rate;
(2) Adjustments in manufacturing costs due to increased labor and raw material expenses.
Q7: What Shipping Methods Do You Use?
A: We offer versatile transportation options for shipping forklifts and other material handling equipment (MHE).
(1) Sea Freight: 80% of our shipments are sent by sea to major continents including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) Road/Rail: For nearby countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we provide efficient road or rail transportation.
(3) International Courier: For urgent light spare parts, we use international courier services like DHL, TNT, UPS, and FedEx.
){kind=link}