Q1: HOW does Your Price Compare With Other Factories? A: As seasoned professionals in forklift manufacturing with over 12 years of production and export experience, we assure you ofa more competitive price than other factories can offer.
Q2: How Reliable is Your Delivery Time?
A: Typically, we can assure immediate delivery of standard machines within 30 days. Thanks to our well-stocked inventory of common parts,
we can deliver standard forklifts in a very short time. For special orders, we strive to meet the confirmed delivery date as closely as possible.
we can also try to delivery to you as our confirmed date.
Q3: HOW Swiftly Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team operates 24/7, ensuring prompt responses to all client inquiries and questions.
the time.
Q4: Which Payment Terms Can You Accept?
A: We generally work with T/T or L/C terms, and occasionally DP terms.
(1) For T/T, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of the original B/L
for long-term cooperating clients.
(2) For L/C, we accept a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank. Consult your sales manager for guidance.
advice from the individual sales manager whom you work with.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: We are highly experienced in international trade and proficient with all INCOTERMS 2010. Our regular terms include FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR. CIF CP DAP
Q6: How Long Will Your Prices Remain Valid?
A: As a considerate and fair supplier, we maintain price stability throughout the year. Adjustments are made only under two conditions:
our price based on two situations:
(1) Significant fluctuations in the USD: MB exchange rate due to international currency changes.
(2) Adjustments in manufacturing costs, driven by increases in labor and raw material costs.
Q7: What Logistics Options Do You Offer for Shipment?
A: We offer versatile shipping options for forklifts and other MHE products.
(1) For 80% of our shipments, we utilize sea freight to all major continents, including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, via container or RoRo/Bulk shipment.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we offer road or rail transport.
(3) For urgent light spare parts, we use international courier services such as DHL, TNT, UPS, or FedEx.
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