Q1: How Does Your Price Compare With Other Factories? A: As a professional forklift manufacturer with over 12 years of production and export experience, we guarantee to provideyou with more competitive pricing compared to other factories.
Q2: How is Your Delivery Time?
A: Typically, we can ensure the immediate delivery of standard machines for our clients within 30 days due to our extensive stock of common parts.
For standard forklifts, we offer swift delivery times, and for special orders, we strive to meet the confirmed delivery dates.
rest assured, we make every effort to deliver as per the confirmed date.
Q3: How Soon Can You Respond to Client Inquiries?
A: Our diligent and dynamic team operates 24/7, ensuring prompt responses to all client inquiries and questions.
We pride ourselves on our unwavering commitment to customer service.
Q4: Which Payment Terms Can You Accept?
A: Generally, we accept T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required upfront, with the remaining 70% settled before shipment, or against the copy of the original B/L for long-term clients.
(2) For L/C terms, a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank is accepted. Please consult your dedicated sales manager for advice.
(2) For L/C terms, a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank is accepted. Please consult your dedicated sales manager for advice.
A:We are well-versed in all INCOTERMS 2010 terms and typically work with standard terms like FOB, CFR, CIF, CP, and DAP.
Q5: Which Incoterms 2010 Terms Can You Work With?
Being a proficient international operator, we handle all INCOTERMS 2010 terms with ease and usually operate under terms like FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, DAP.
Q6: How Long Will Your Price be Valid?
A: As a considerate supplier, we maintain stable pricing throughout the year, adjusting only in response to:
(1) Significant fluctuations in the USD: MB exchange rate;
(2) Adjustments from manufacturers/factories due to rising labor and raw material costs.
(2) Adjustments from the manufacturers/factories due to the rising labor and raw material costs.
Q7: What Logistics Methods Can You Use for Shipment?
A: We utilize various transportation methods to ship forklifts and other MHE products.
(1) For 80% of our shipments, we transport machines by sea to major continents such as Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, utilizing either container or RoRo/Bulk shipment methods.
(2) For neighboring inland countries of China, such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, Turkmenistan, etc., we use road or railway transportation.
(2) For neighboring inland countries of China, such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, Turkmenistan, etc., we use road or railway transportation.
(3) For urgently needed light spare parts, we offer international courier services like DHL, TNT, UPS, or FedEx.
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