Q1: How does your pricing compare to other factories? A: We are seasoned forklift manufacturers boasting over 12 years of production and export experience. We assure you that we can offeryou more competitive prices than other factories.
Q2: What is your delivery time?
A: Under normal circumstances, we can promptly deliver regular machines to our clients within 30 days. Thanks to our ample stock of common
parts, we can ensure quick delivery for standard forklifts. For special order requests, we will make every effort to meet the confirmed date.
we can also try to delivery to you as our confirmed date.
Q3: How quickly do you respond to client inquiries?
A: Our dedicated and dynamic team operates round-the-clock, ensuring that client inquiries and questions are addressed promptly.
the time.
Q4: Which payment terms do you accept?
A: Typically, we work with T/T or L/C terms, and sometimes DP terms.
(1) For T/T terms, a 30% down payment is required upfront, with the remaining 70% to be settled before shipment, or against the copy of
the original B/L for long-term cooperating clients.
(2) For L/C terms, we accept a 100% irrevocable L/C from an internationally recognized bank without 'soft clauses.' Please seek advice from your
individual sales manager.
Q5: Which Incoterms 2010 terms can you work with?
A: As a professional and experienced international player, we can handle all INCOTERMS 2010 terms. We usually work with standard terms such as
FOB, CFR, CIF, CP, and DAP.
Q6: How long are your prices valid?
A: We are a fair and customer-friendly supplier, not driven by windfall profits. Our prices are generally stable throughout the year, with adjustments
based on two conditions:
(1) Significant fluctuations in the USD:MB exchange rate;
(2) Adjustments by manufacturers/factories due to rising labor and raw material costs.
Q7: What logistics methods do you use for shipment?
A: We can ship forklifts and other MHE products using various transportation methods.
(1) For 80% of shipments, we utilize sea transport to major continents including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries of China, such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, Turkmenistan, etc., we use road or railway.
(3) For urgent light spare parts, we offer international courier services through DHL, TNT, UPS, or FedEx.
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