Q1: HOW does Your Pricing Compare with Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we are positioned to offeryou more competitive pricing than other factories in the industry.
Q2: How is Your Delivery Time?
A: Under normal circumstances, we can offer immediate delivery of standard machines within 30 days. We maintain a stock of common parts,
enabling us to deliver standard forklifts in a very short time. For special orders, we strive to meet the confirmed delivery date.
we will make every effort to honor the confirmed delivery dates.
Q3: How Quickly Can You Respond to Client Inquiries?
A: Our dedicated team works around the clock, 24/7, to promptly respond to client inquiries and questions.
We are always here to assist you.
Q4: Which Payment Terms Can You Accept?
A: Typically, we can work with T/T or L/C terms, and sometimes on a DP basis.
(1) For T/T terms, a 30% down payment is required in advance with the 70% balance payable before shipment or against the copy of the
original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C from an internationally recognized bank. Please consult with your sales manager for
advice on this matter.
Q5: What Incoterms 2010 Terms Can You Work With?
A: We are well-versed in all INCOTERMS 2010 terms and usually operate under standard terms like FOB, CFR, CIF, and DAP.
terms such as FOB, CFR, CIF, and DAP.
Q6: How Long Are Your Prices Valid?
A: As a considerate supplier, we ensure price stability throughout the year. Any adjustments will be based on the following two situations:
We only adjust our prices under the following circumstances:
(1) Significant fluctuations in the USD: RMB exchange rate due to international currency changes;
(2) Manufacturer-driven price changes due to rising labor and raw material costs.
Q7: What Logistics Methods Do You Use for Shipment?
A: We offer a variety of shipping methods for forklifts and other MHE products.
(1) For 80% of our shipments, we use sea freight to all major continents including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or rail transport.
(3) For urgent spare parts, we utilize international courier services such as DHL, TNT, UPS, or FedEx.
){kind=link}