Q1: How does your pricing compare with other manufacturers? A: Leveraging over 12 years of expertise in manufacturing and exporting forklifts, we guarantee more competitive pricing than our peers.Expect significant cost savings with us compared to other manufacturers.
Q2: What is your typical delivery timeframe?
A: Under normal circumstances, we ensure prompt delivery of standard machines within 30 days. Our extensive stock of common parts enables us to meet standard forklift orders swiftly.
For bespoke orders, we'll strive to meet the agreed delivery schedule.
Be assured of timely delivery even for custom requests.
Q3: How quickly do you respond to client inquiries?
A: Our dedicated team operates around the clock to provide immediate responses to all client inquiries and questions.
Count on our 24/7 support for all your needs.
Q4: What payment terms do you accept?
A: We typically accept T/T or L/C terms, and sometimes DP terms.
(1) For T/T terms, a 30% advance payment is required, with the remaining 70% payable before shipment or against the copy of the original B/L for long-term clients.
Secure, flexible payment options for your convenience.
(2) For L/C terms, we accept 100% irrevocable L/Cs without 'soft clauses' from internationally recognized banks. Consult your sales manager for tailored advice.
Trusted payment methods tailored to your needs.
Q5: Which Incoterms 2010 terms can you handle?
A: As seasoned international operators, we handle all Incoterms 2010 terms, commonly working with FOB, CFR, CIF, CP, and DAP.
Expertly managing all international terms for seamless transactions.
Q6: How long will your pricing remain valid?
A: As a fair and consistent supplier, our pricing remains stable throughout the year, adjusting only in response to:
1. Significant fluctuations in international currency exchange rates;
2. Adjustments in manufacturing costs due to increased labor or raw material costs.
Enjoy stable and transparent pricing all year round.
Q7: What shipping methods do you offer?
A: We offer diverse shipping methods for our forklifts and other MHE products:
1. Maritime shipping for 80% of our shipments, worldwide, using container or RoRo/Bulk methods.
2. Road or rail transport for neighboring countries like Russia, Mongolia, and Central Asian states.
3. International courier services (DHL, TNT, UPS, FedEx) for urgent, lightweight spare parts.
Versatile logistics solutions to meet your specific needs.
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