Q1: HOW is Your Price Compare With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we guarantee to provideyou with more competitive prices than other factories.
Q2: How is Your Delivery Time?
A: Under normal circumstances, we can deliver regular machines to our clients within 30 days, thanks to our stock of common parts.
For standard forklifts, we ensure prompt delivery, and for special orders, we strive to meet the confirmed delivery date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team works around the clock to promptly address all client inquiries and questions.
Q4: Which Payment Terms Can You Accept?
A: We typically work with T/T and L/C terms, and occasionally DP term.
(1) For T/T, a 30% down payment is required in advance, with the 70% balance settled before shipment or against the copy of
the original B/L for long-term clients.
(2) For L/C, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Consult your
individual sales manager for advice.
Q5: Which Incoterms 2010 Terms Can You Work?
A: As experienced international players, we handle all INCOTERMS 2010 terms, primarily working with common terms like FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: We pride ourselves on being a considerate supplier, maintaining stable prices throughout the year. Price adjustments occur only in two scenarios:
(1) Significant fluctuations in the USD/MB exchange rate.
(2) Adjustments from manufacturers due to rising labor and raw material costs.
Q7: What Logistics Methods Can You Use for Shipment?
A: We offer various shipment methods for forklifts and other material handling equipment.
(1) For 80% of our shipments, we use sea freight to major continents like Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, through container or RoRo/Bulk shipment.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, and others, we use road or railway transportation.
(3) For urgent light spare parts, we utilize international couriers such as DHL, TNT, UPS, or FedEx.
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