Q1: How does your pricing compare with other factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we guarantee to provideyou with more competitive pricing than other factories.
Q2: What is your delivery time?
A: Generally, we can immediately dispatch regular machines to our clients within 30 days, owing to our stock of common parts. For
standard forklifts, we ensure swift delivery. For special orders, we strive to meet the confirmed delivery dates.
we can also try to delivery to you as our confirmed date.
Q3: How quickly do you respond to client inquiries?
A: Our dynamic, diligent team works around the clock, 24/7, to respond to client inquiries and questions promptly.
the time.
Q4: What payment terms do you accept?
A: Typically, we operate on T/T and L/C terms, sometimes DP terms.
(1) On T/T terms, a 30% down payment is required in advance, and the 70% balance must be settled before shipment or against a copy of
the original B/L for long-term cooperating clients.
(2) On L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult your
individual sales manager for further advice.
Q5: Which Incoterms 2010 terms can you work with?
A: As a professional and experienced international player, we handle all INCOTERMS 2010 terms and typically work on common
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How long is your pricing valid?
A: As a considerate and fair supplier, we refrain from overcharging. Generally, our prices remain stable throughout the year. We adjust
our prices based on two factors:
(1) Significant fluctuations in the USD: MB exchange rate.
(2) Changes in manufacturing costs due to rising labor and raw material expenses.
Q7: What logistics options are available for shipment?
A: We offer various transportation options for shipping forklifts and other Material Handling Equipment (MHE).
(1) For 80% of our shipments, we use sea transport to major continents such as Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either via container or RoRo/Bulk shipment.
(2) For neighboring inland countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, Turkmenistan, etc., we ship via road or railway.
(3) For urgent, light spare parts, we use international courier services such as DHL, TNT, UPS, or FedEx.
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