Q1: HOW Does Your Pricing Compare with Other Manufacturers? A: As professional forklift manufacturers with over 12 years of production and export experience, we ensure to provideyou with more competitive pricing than other factories.
Q2: How Efficient is Your Delivery Time?
A: Under typical circumstances, we can deliver regular machines to our clients within 30 days because
we maintain common parts in stock. Therefore, standard forklifts can be delivered in very short timeframes. For special order requests,
we strive to meet delivery dates as confirmed.
Q3: HOW Quickly Can You Respond to Client Inquiries?
A: Our dynamic and diligent team works around the clock, 24/7, to respond to client inquiries and questions promptly.
all the time.
Q4: Which Payment Terms Do You Accept?
A: We typically work with T/T or L/C terms, and sometimes DP terms.
(1) For T/T terms, a 30% down payment is required in advance, and the remaining 70% balance should be settled before shipment or against the copy of
the original B/L for long-term cooperating clients.
(2) For L/C terms, a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank can be accepted. Please consult your individual sales manager.
for advice.
Q5: Which Incoterms 2010 Terms Do You Work With?
A: We are proficient in all INCOTERMS 2010 terms, typically working with regular ones such as FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF CP DAP
Q6: How Long Are Your Prices Valid?
A: As a considerate and fair supplier, our prices remain stable throughout the year. Adjustments are made only under:
two conditions:
(1) Significant fluctuations in the USD: MB exchange rate according to international currency exchanges;
(2) Adjustments in machine prices by manufacturers/factories due to increased labor and raw material costs.
Q7: What Logistics Options Are Available for Shipment?
A: We offer various transportation methods for shipping forklifts and other material handling equipment.
(1) For 80% of our shipments, machines are transported by sea to main continents including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we can send shipments by road or railway.
(3) For light spare parts urgently needed, we utilize international courier services like DHL, TNT, UPS, or FedEx.
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