Q1: HOW Does Your Price Compare With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we assure you that we offer more competitive prices than our competitors.you a more competitive price compared to other factories.
Q2: How Is Your Delivery Time?
A: Generally, we can deliver regular machines to our clients within 30 days, thanks to our stocked common parts. For standard forklifts, we promise swift delivery, and for special orders, we strive to meet the agreed date.
we have common parts in stock. Therefore, for standard forklifts, we can deliver in a very short time. For special orders, we will also try to meet the confirmed date.
we will also try to deliver to you by the confirmed date.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team operates 24/7, ensuring prompt responses to all client inquiries and questions at any time.
the time.
Q4: Which Payment Terms Can You Accept?
A: We typically work on T/T or L/C terms, and occasionally on a DP basis.
(1) For T/T terms, a 30% down payment is required upfront, with the 70% balance settled before shipment or against the copy of the original B/L for long-term clients.
original B/L for long-term cooperating clients.
(2) For L/C terms, a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank is accepted. Please consult your respective sales manager.
advice from the individual sales manager you work with.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As experienced international operators, we handle all Incoterms 2010 terms, typically working with FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: We are a fair and consistent supplier, ensuring stable pricing throughout the year. Adjustments occur only under two conditions:
our price based on two situations:
(1) Significant fluctuations in the USD:MB exchange rate according to international currency exchange rates;
(2) Adjustments in machine prices by manufacturers/factories due to increased labor and raw material costs.
Q7: What Logistics Options Do You Offer for Shipment?
A: We provide various transportation options for shipping forklifts and other MHE products.
(1) For 80% of our shipments, machines are transported by sea to all major continents including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we offer road or railway transport.
(3) For urgent light spare parts, we utilize international courier services like DHL, TNT, UPS, or FedEx.
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