Q1: HOW does Your Price Compare With Other Factories? A: We are professional forklift manufacturers with over 12 years of production and export experience. We can confidently provideyou with more competitive pricing than other factories.
Q2: How is Your Delivery Time?
A: Generally, we can offer immediate delivery of regular machines within 30 days due to our stock of common parts. For standard forklifts,
we ensure very short delivery times. For special order requests, we strive to meet the agreed delivery dates.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team works around the clock, 24/7, to promptly respond to client inquiries and questions.
Q4: Which Payment Terms Can You Accept?
A: Generally, we accept T/T and L/C terms, and sometimes DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% to be settled before shipment, or against the copy of
the original B/L for long-term clients.
(2) For L/C terms, a 100% irrevocable L/C without "soft clauses" from a recognized international bank is acceptable. Please consult your
individual sales manager for advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As a professional international player, we can handle all INCOTERMS 2010 terms and typically work with terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price be Valid?
A: As a considerate and fair supplier, we maintain stable pricing throughout the year. We only adjust our prices based on two conditions:
(1) Significant fluctuations in the USD: MB rate due to international currency exchange rates;
(2) Increases in labor and raw material costs by manufacturers/factories.
Q7: What Logistics Methods Can You Use for Shipment?
A: We have versatile shipping options for our forklifts and other MHE products:
(1) For 80% of our shipments, we use sea freight to major continents such as Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or railway transportation.
(3) For urgent light spare parts, we utilize international courier services such as DHL, TNT, UPS, or FedEx.