Q1: How does your pricing compare to other manufacturers? A: As expert forklift manufacturers with over 12 years of production and export experience, we are committed to offering you more competitive pricing than other factories.you more competitive pricing than other factories.
Q2: What is your delivery timeline?
A: Typically, we can deliver standard machines within 30 days due to our stock of common parts. For special orders, we strive to meet the confirmed delivery date as closely as possible.
we have common parts in stock, so for standard forklifts we can deliver in a very short time. For special orders,
we also endeavor to meet our confirmed delivery dates.
Q3: How quickly do you respond to client inquiries?
A: Our dedicated and dynamic team works around the clock to respond to client inquiries and questions promptly.
the time.
Q4: Which payment terms do you accept?
A: We generally accept T/T or L/C terms, and sometimes DP terms.
(1) For T/T terms, a 30% down payment is needed in advance, with the 70% balance payable before shipment or against the copy of the original B/L for long-term clients.
original B/L for long-term cooperating clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without "soft clauses" from a globally recognized bank. Consult your sales manager for advice.
advice from the individual sales manager you work with.
Q5: Which Incoterms 2010 terms can you accommodate?
A: As experienced international players, we handle all Incoterms 2010 terms, typically working with regular terms such as FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How long will your pricing remain valid?
A: We are committed to fair and stable pricing throughout the year, only adjusting under two conditions:
our price based on two situations:
(1) Significant fluctuations in the USD exchange rate;
(2) Changes in manufacturing costs due to rising labor or raw material expenses.
Q7: What logistics options do you offer for shipment?
A: We ship forklifts and other material handling equipment using various transportation methods:
(1) For 80% of our shipments, we use sea freight to major continents like Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or rail.
(3) For urgent light spare parts, we utilize international courier services such as DHL, TNT, UPS, or FedEx.
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