Q1: How Does Your Pricing Compare to Other Manufacturers? A: As seasoned forklift manufacturers with over 12 years of production and export expertise, we guarantee to offeryou prices that are more competitive than other factories.
Q2: What Is Your Typical Delivery Time?
A: Under standard conditions, we can deliver regular machines to our clients within 30 days due to our stock of common parts.
For standard forklifts, we can ensure rapid delivery, and for special orders, we strive to meet your specified delivery dates.
we also aim to deliver your order as per the confirmed date.
Q3: How Quickly Do You Respond to Customer Inquiries?
A: Our dedicated and energetic team operates around the clock to ensure prompt responses to all client inquiries and concerns.
the time.
Q4: What Payment Terms Are Accepted?
A: Generally, we accept T/T, L/C, and sometimes DP terms.
(1) For T/T, a 30% down payment is required upfront, with the remaining 70% due before shipment or against the original B/L copy for long-term clients.
original B/L for long-term cooperating client.
(2) For L/C, we accept a 100% irrevocable L/C with no 'soft clauses' from an internationally recognized bank. Consult your sales manager for details.
advice from the individual sales manager whom you work with.
Q5: Which Incoterms 2010 Do You Support?
A: As a proficient international player, we handle all INCOTERMS 2010, typically operating under terms like FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR. CIF CP DAP
Q6: How Long Are Your Prices Valid?
A: As a fair and conscientious supplier, our prices are generally stable throughout the year. We adjust prices only in two scenarios:
our price based on two situations:
(1) Significant fluctuations in the USD:MB exchange rate.
(2) Adjustments in manufacturing costs due to increased labor or raw material expenses.
Q7: What Shipping Methods Do You Use?
A: We can transport forklifts and other MHE products using various methods.
(1) For 80% of shipments, we use sea transport to major continents including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries like Russia, Mongolia, and Central Asian nations, we offer road or rail transport.
(3) For urgent light spare parts, we utilize international couriers such as DHL, TNT, UPS, or FedEx.
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