Q1: How does your price compare with other manufacturers? A: As seasoned forklift manufacturers with over 12 years of production and export experience, we are equipped to offer you prices that are more competitive than those of other factories.We guarantee more competitive pricing than other manufacturers.
Q2: What is your delivery time?
A: Typically, we can ensure immediate delivery of standard machines within 30 days, thanks to our stock of common parts.
For standard forklifts, we offer rapid delivery times. For special orders, we strive to meet the agreed-upon delivery dates.
We also accommodate special order requests, aiming to meet confirmed delivery dates.
Q3: How quickly do you respond to client inquiries?
A: Our dedicated and dynamic team works around the clock to promptly address all client inquiries and concerns.
We are always available to respond swiftly to your questions.
Q4: What payment terms do you accept?
A: We generally accept T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required upfront, with the remaining 70% balance due before shipment or against the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C from a globally recognized bank, subject to approval by your sales manager.
Consult with your sales manager for further advice.
Please seek individual advice from your sales manager.
Q5: Which Incoterms 2010 terms can you comply with?
A: We are proficient in handling all Incoterms 2010 terms and typically work with standard terms such as FOB, CFR, CIF, CP, and DAP.
Regular terms we handle include FOB, CFR, CIF, CP, and DAP.
Q6: How long are your prices valid?
A: We are a fair and consistent supplier, maintaining stable prices throughout the year, with adjustments based on:
(1) Significant fluctuations in international currency exchange rates (USD: MB).
(2) Adjustments made by manufacturers due to rising labor and raw material costs.
We adjust prices only in response to these conditions.
Q7: What logistics methods do you offer for shipment?
A: We provide various transportation options for shipping forklifts and other MHE products.
(1) For 80% of shipments, we use sea transport to major continents, including Europe, North America, Africa, and others, via container or RoRo/Bulk shipment.
Shipping includes destinations in Europe, North America, Africa, South America, the Middle East, Oceania, Southeast Asia, and more.
(2) For neighboring countries such as Russia, Mongolia, and others, we offer road or railway transport.
(3) For urgent light spare parts, we use international couriers like DHL, TNT, UPS, or FedEx.
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