Q1: How Does Your Price Compare to Other Factories? A: As seasoned forklift manufacturers with over 12 years of production and export experience, we assure you thatour prices are highly competitive compared to other factories.
Q2: How Secure is Your Delivery Time?
A: Under normal circumstances, we guarantee immediate delivery of standard machines within 30 days. We maintain
a stock of common parts, ensuring swift delivery times for standard forklifts. For special order requests, we strive to meet
the confirmed delivery dates.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated team of dynamic professionals works around the clock, 24/7, to promptly respond to client inquiries and questions.
the time.
Q4: What Payment Terms Can You Accept?
A: We generally work with T/T or L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% balance to be settled before shipment, or against the copy of
the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from a recognized international bank. Consult
your sales manager for specific advice.
Q5: What Incoterms 2010 Terms Do You Use?
A: As a professional international player, we handle all INCOTERMS 2010 terms, typically using regular terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long is Your Price Valid?
A: We maintain stable prices throughout the year, only adjusting under two conditions:
(1) Significant fluctuations in the USD: MB exchange rate;
(2) Adjustments by manufacturers/factories due to rising labor and raw material costs.
Q7: What Logistics Options Do You Offer for Shipment?
A: We offer various transportation options for shipping forklifts and other MHE products.
(1) For 80% of our shipments, we use sea transport, shipping to major continents such as Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we offer road or railway transport.
(3) For urgent light spare parts, we utilize international courier services like DHL, TNT, UPS, or FedEx.
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