Q1: HOW is Your Price Compare With Other Factories? A: We are professional forklift manufacturers with over 12 years of production and export experience. We guarantee to offeryou more competitive pricing compared to other factories.
Q2: How is Your Delivery Time?
A: Under normal circumstances, we can arrange immediate delivery of regular machines within 30 days, as we maintain a stock of common parts. For standard forklifts, we ensure rapid
delivery. For special order requests, we strive to meet the confirmed delivery date discussed.
delivery as per our agreed timeframe.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our team is composed of diligent and dynamic professionals, available 24/7 to respond to client inquiries and queries promptly.
around the clock.
Q4: Which Payment Terms Can You Accept?
A: We typically work on T/T or L/C terms, and occasionally on DP terms.
(1) On T/T terms, a 30% down payment is required upfront, with the remaining 70% balance to be settled before shipment or upon presenting the
original B/L for long-term clients.
(2) On L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Consult your sales manager
for specific advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As a professional international player, we can handle all INCOTERMS 2010 terms, predominantly working with regular terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price Be Valid?
A: As a considerate and trustworthy supplier, we maintain stable pricing throughout the year. We only adjust our prices based on:
two situations:
(1) Significant fluctuations in USD:MB exchange rates;
(2) Increased labor and raw material costs that lead manufacturers to adjust their prices.
Q7: What Logistics Options Are Available for Shipment?
A: We can ship forklifts and other MHE products using various transportation methods.
(1) For 80% of our shipments, we use sea freight to all major continents including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we can ship by road or railway.
(3) For urgently needed light spare parts, we use international courier services such as DHL, TNT, UPS, or FedEx.
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