Q1: HOW Does Your Pricing Compare to Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we guarantee to provideyou with more competitive prices than other factories.
Q2: How is Your Delivery Time?
A: Generally, we can ensure immediate delivery of standard machines within 30 days for our clients because
we keep regular parts in stock. For standard forklifts, we can arrange shipment in a very short time, and for special orders,
we strive to deliver as per the confirmed date.
Q3: HOW Quickly Do You Respond to Client Inquiries?
A: Our dedicated team, comprising diligent and dynamic individuals, works around the clock to respond
to client inquiries and questions promptly.
Q4: Which Payment Terms Can You Accept?
A: Typically, we accept T/T or L/C terms, and sometimes DP terms.
(1) T/T term: A 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy of
the original B/L for long-term clients.
(2) L/C term: A 100% irrevocable L/C without "soft clauses" from an internationally recognized bank is acceptable. Please consult
with your individual sales manager for advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As a sophisticated international player, we handle all INCOTERMS 2010 terms and typically work with common terms like FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR, CIF, CP, and DAP.
Q6: How Long Are Your Prices Valid?
A: As a considerate and fair supplier, we maintain stable pricing throughout the year. We only adjust our prices in
two situations:
(1) Significant fluctuations in the USD: MB rate due to international exchange rates.
(2) Adjustments by manufacturers/factories due to rising labor and material costs.
Q7: What Logistics Options Can You Offer for Shipment?
A: We can ship forklifts and other MHE products using various transportation methods.
(1) For 80% of shipments, we send by sea to major continents like Europe, North America, Africa, South America, Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we can ship by road or railway.
(3) For urgent light spare parts, we use international courier services such as DHL, TNT, UPS, or FedEx.
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