Q1: How Do Your Prices Compare With Other Factories? A: As seasoned forklift manufacturers with over 12 years of production and export experience, we guaranteeto offer you more competitive pricing than other factories.
Q2: How Reliable Is Your Delivery Time?
A: Typically, we can promptly deliver regular machines within 30 days. With common parts in stock, standard forklifts
can be dispatched swiftly. For special orders, we strive to meet the confirmed delivery dates.
we can also try to deliver to you as our confirmed date.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated team of diligent and dynamic professionals is available 24/7, ensuring prompt responses to client inquiries
and questions at all times.
Q4: What Payment Terms Are Acceptable?
A: We typically accept payment via T/T or L/C, and sometimes DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% due before shipment, or against the
copy of the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank. Please
consult with your individual sales manager for more details.
Q5: Which Incoterms 2010 Terms Do You Work With?
A: As seasoned international professionals, we handle all Incoterms 2010 terms. We usually work with standard terms like
FOB, CFR, CIF, CP, and DAP.
Q6: How Long Are Your Prices Valid?
A: As a reliable and fair supplier, we maintain stable prices throughout the year, adjusting only under two conditions:
our price based on two situations:
(1) Significant fluctuations in the USD:MB exchange rate due to international currency changes;
(2) Changes in manufacturing costs due to rising labor and material expenses.
Q7: What Shipping Methods Are Available?
A: We offer versatile shipping solutions for forklifts and other MHE products:
(1) For 80% of our shipments, we utilize sea transport to major continents including Europe, North America, Africa,
South America, the Middle East, Oceania, and Southeast Asia, via container or RoRo/Bulk shipment.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or rail transport.
(3) For urgent light spare parts, we offer international courier services such as DHL, TNT, UPS, or FedEx.
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