Q1: How Does Your Price Compare With Other Factories? A: As professional forklift manufacturers with over 12 years of production and export experience, we ensure we can provideyou with more competitive pricing compared to other factories.
Q2: How Is Your Delivery Time?
A: Generally, we can deliver regular machines to our clients within 30 days because we keep common parts in stock. For standard forklifts, we offer very short delivery times, and for special orders,
we strive to meet our confirmed delivery dates.
we can also try to deliver to you as our confirmed date.
Q3: How Soon Can You Respond to Client Inquiries?
A: Our dedicated team works tirelessly around the clock, ensuring prompt responses to client inquiries and questions at all times.
the time.
Q4: Which Payment Terms Can You Accept?
A: Typically, we accept T/T and L/C terms, and occasionally DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% due before shipment or against the copy
of the original B/L for long-term cooperating clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult your individual sales manager for guidance.
advice from the individual sales manager whom you work with.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As experienced international players, we handle all INCOTERMS 2010 terms, typically working with standard terms like FOB, CFR, CIF, CP, and DAP.
terms such as FOB, CFR. CIF CP DAP
Q6: How Long Will Your Price be Valid?
A: As a trustworthy supplier, we maintain stable pricing throughout the year. We only adjust our prices under two circumstances:
our price based on two situations:
(1) Significant fluctuations in the USD: MB rate due to international currency exchange rates;
(2) Adjustments in machine prices by manufacturers due to rising labor and raw material costs.
Q7: What Logistics Methods Do You Use for Shipment?
A: We can ship forklifts and other MHE products using various transportation methods:
(1) For 80% of our shipments, we use sea transport to major continents, including Europe, North America, Africa, South America, the Middle East, Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
Oceania and Southeast Asia etc., either by container or RoRo/ Bulk shipment.
(2) For inland neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or railway transport.
(3) For light spare parts needed urgently, we utilize international courier services, including DHL, TNT, UPS, or FedEx.