Q1: How does your price compare with other factories? A: We are professional forklift manufacturers with over 12 years of production and export experience, ensuringyou receive a more competitive price than other factories.
Q2: How is your delivery time?
A: Under normal circumstances, we can immediately deliver regular machines to our clients within 30 days. This efficiency
is because we stock common parts, allowing rapid delivery for standard forklifts. For special order requests,
we strive to meet the confirmed delivery date as closely as possible.
Q3: How soon can you respond to client inquiries?
A: Our team consists of diligent and dynamic professionals, committed to responding to client inquiries and questions 24/7.
We are always at your service.
Q4: Which payment terms can you accept?
A: We generally work with T/T or L/C terms, and sometimes DP term.
(1) On T/T terms, a 30% down payment is required in advance, with the remaining 70% balance due before shipment or upon receipt
of the original B/L copy for long-term clients.
(2) On L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Consult your
individual sales manager for detailed advice.
Q5: Which Incoterms 2010 terms can you work with?
A: As a professional and sophisticated international player, we handle all INCOTERMS 2010 terms. Typically, we operate under
FOB, CFR, CIF, CP, and DAP terms.
Q6: How long will your price be valid?
A: As a fair and consistent supplier, we maintain stable pricing throughout the year. Price adjustments are made only under two conditions:
1) Significant fluctuations in USD: MB exchange rates;
2) Manufacturer price adjustments due to increased labor and raw material costs.
Q7: What logistics methods can you use for shipment?
A: We offer versatile shipping methods for forklifts and other MHE products:
1) Sea freight for 80% of our shipments, covering major continents like Europe, North America, Africa, South America, Middle East, Oceania,
and Southeast Asia, either by container or RoRo/Bulk shipment.
2) For neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we ship by road or railway.
3) For urgent light spare parts, we use international courier services like DHL, TNT, UPS, or FedEx.
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