Q1:How Does Your Pricing Compare with Other Manufacturers? A: As a professional forklift manufacturer with over 12 years of production and export experience, we assure you that we can offermore competitive pricing than other factories.
Q2:What is Your Delivery Time Frame?
A: Under typical circumstances, we can immediately deliver regular machines to our clients within 30 days. We maintain a stock of common parts, ensuring
that standard forklifts can be delivered in a very short time. For special order requests, we strive to meet our confirmed delivery date.
Q3:How Quickly Do You Respond to Client Inquiries?
A: Our team consists of diligent and dynamic individuals, working around the clock to respond to client inquiries and questions promptly.
Q4:What Payment Terms Do You Accept?
A: We typically work with T/T or L/C terms, and sometimes DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% balance due before shipment, or upon receipt of the copy of
the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult your sales manager for
further advice.
Q5:What Incoterms 2010 Terms Are You Familiar With?
A: As experienced international traders, we manage all Incoterms 2010 terms, typically handling FOB, CFR, CIF, CP, and DAP.
Q6:How Long is Your Price Valid?
A: As a considerate and reliable supplier, we do not seek excessive profits. Our prices remain stable throughout the year and are adjusted only in two cases:
(1) Significant fluctuations in the USD:MB rate based on international currency exchange rates;
(2) Adjustments in manufacturing costs due to increased labor and raw material costs.
Q7:What Logistics Methods Do You Use for Shipment?
A: We use various transportation methods to ship forklifts and other MHE products.
(1) For 80% of our shipments, we use sea transport to all major continents including Europe, North America, Africa, South America, Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, Turkmenistan, etc., we use road or railway transport.
(3) For urgent light spare parts, we use international courier services like DHL, TNT, UPS, or FedEx.
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