Q1: How Does Your Price Compare To Other Manufacturers? A: With over 12 years of expertise in forklift production and export, we guarantee highly competitive prices.ensuring you receive unparalleled value compared to other factories.
Q2: What Is Your Delivery Timeframe?
A: Typically, we can dispatch standard machines within 30 days due to our extensive inventory of common parts.
This allows us to deliver standard forklifts promptly. For special orders,
we strive to meet the agreed delivery dates with our clients.
Q3: How Quickly Do You Respond To Client Inquiries?
A: Our dedicated team operates around the clock to ensure swift responses to all client inquiries and questions.
You can expect timely and efficient communication at all times.
Q4: What Payment Terms Do You Accept?
A: We typically work with T/T, L/C, and sometimes DP terms.
(1) For T/T terms, a 30% down payment is required, with the remaining 70% settled before shipment or against the original B/L for long-term clients.
(2) Under L/C terms, we accept a 100% irrevocable L/C from a recognized international bank. Consult your sales manager for advice.
Q5: Which Incoterms 2010 Can You Use?
A: As seasoned international traders, we handle all INCOTERMS 2010 terms, commonly working with FOB, CFR, CIF, CP, and DAP.
Q6: How Long Is Your Pricing Valid?
A: Our prices are stable year-round, reflecting our commitment to fair trade. Adjustments occur only in these cases:
(1) Significant fluctuations in the USD: MB exchange rate.
(2) Changes in manufacturing costs due to rising labor or raw material expenses.
Q7: What Shipping Methods Do You Offer?
A: We offer various transportation options for forklift and MHE products.
(1) For 80% of shipments, we use sea transport to major continents including Europe, North America, Africa, South America, Middle East, Oceania, and Southeast Asia via container or RoRo/Bulk shipment.
(2) For neighboring countries such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, Turkmenistan, we ship by road or rail.
(3) For urgent light spare parts, we utilize international couriers like DHL, TNT, UPS, or FedEx.
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