Q1: HOW Does Your Pricing Compare to Other Factories?
A: We are seasoned forklift manufacturers with over 12 years of production and export experience, ensuring we offer
you a more competitive price than other factories.
Q2: What's Your Delivery Time Like?
A: Under normal circumstances, we can provide immediate delivery for regular machines within 30 days, thanks to our
well-stocked parts inventory. For standard forklifts, we ensure very short delivery times. Special order requests
will also be met as per the confirmed dates.
Q3: How Quickly Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team works around the clock, 24/7, to respond to client inquiries and questions promptly.
all the time.
Q4: Which Payment Terms Do You Accept?
A: We typically work with T/T or L/C terms, and sometimes DP terms.
(1) For T/T terms, a 30% down payment is required in advance, with the remaining 70% balance settled before shipment, or against
the copy of the original B/L for long-term clients.
(2) For L/C terms, we accept a 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Please consult with
your sales manager for further advice.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As seasoned international operators, we handle all INCOTERMS 2010 terms, typically working with common terms such as
FOB, CFR, CIF, CP, and DAP.
Q6: How Long Are Your Prices Valid?
A: We are a consistent and fair supplier, not driven by short-term gains. Our prices generally stay stable throughout the year, with adjustments
occurring only under the following conditions:
(1) Significant fluctuations in the USD: MB exchange rate.
(2) Adjustments by manufacturers/factories due to increased labor and raw material costs.
Q7: What Shipping Methods Do You Use?
A: We offer various transportation options for shipping forklifts and other MHE products.
(1) For 80% of our shipments, we use sea freight to major continents like Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighbors like Russia, Mongolia, Kazakhstan, and others, we use road or railway transport.
(3) For urgent light spare parts, we use international courier services like DHL, ***, UPS, or FedEx.
){kind=link}