Q1: How Does Your Pricing Compare to Other Manufacturers? A: With over 12 years of expertise in production and export, we guarantee to offer you more competitive pricing than other manufacturers.
Q2: What is Your Delivery Timeline?
A: Under normal circumstances, we can immediately deliver standard machines within 30 days, thanks to our stocked common parts. For special orders,
we strive to meet the confirmed delivery dates as agreed.
Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated team works around the clock, 24/7, to ensure timely responses to all client inquiries and questions.
Q4: What Payment Terms Do You Accept?
A: Typically, we accept T/T, L/C, and sometimes DP terms. Specifics are as follows:
(1) T/T: 30% down payment in advance, with 70% balance settled before shipment or against the copy of the original B/L for long-term partners.
(2) L/C: A 100% irrevocable L/C without 'soft clauses' from an internationally recognized bank. Consult your sales manager for personalized advice.
Q5: Which Incoterms 2010 Terms Do You Operate With?
A: As seasoned international operators, we handle all INCOTERMS 2010 terms and regularly work with FOB, CFR, CIF, CP, and DAP.
Q6: How Long is Your Pricing Valid?
A: Our pricing is stable throughout the year, adjusting only under these conditions:
(1) Significant fluctuations in USD:MB exchange rates.
(2) Changes in manufacturer prices due to increased labor and raw material costs.
Q7: What Shipping Methods Do You Use?
A: We offer multiple shipping options:
(1) By sea for 80% of shipments to continents including Europe, North America, Africa, South America, Middle East, Oceania, and Southeast Asia.
(2) By road or railway to neighboring countries such as Russia, Mongolia, and Central Asian countries.
(3) For urgent light spare parts, we use international couriers like DHL, TNT, UPS, or FedEx.
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