Q1: HOW does Your Price Compare With Other Manufacturers? A: As professional forklift manufacturers with over 12 years of production and export experience, we are confident in providingyou with more competitive prices than other factories.
Q2: How is Your Delivery Time?
A: Generally, we can ensure immediate delivery of regular machines within 30 days due to our stock of common parts. For standard
forklifts, we guarantee very short delivery times. Even for special orders, we strive to meet the confirmed delivery dates.
Q3: HOW Soon Can You Respond to Client Inquiries?
A: Our dedicated and dynamic team works tirelessly, 24/7, to promptly respond to all client inquiries and questions.
Q4: Which Payment Terms Can You Accept?
A: We typically operate on T/T or L/C terms, and occasionally DP terms.
(1) On T/T terms, a 30% down payment is required in advance, with the remaining 70% settled before shipment or against the copy
of the original B/L for long-term clients.
(2) On L/C terms, a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank is acceptable. Please
consult with your sales manager for further details.
Q5: Which Incoterms 2010 Terms Can You Work With?
A: As a seasoned international player, we handle all INCOTERMS 2010 terms, typically working with standard terms like FOB, CFR, CIF, CP, and DAP.
Q6: How Long Will Your Price Be Valid?
A: As a considerate and fair supplier, our prices remain stable throughout the year. We only make adjustments based on two scenarios:
(1) Significant fluctuations in the USD: MB exchange rate.
(2) Adjustments in manufacturer costs due to rising labor and raw material expenses.
Q7: What Logistics Methods Do You Use for Shipment?
A: We offer various shipping methods for forklifts and other MHE products.
(1) For 80% of our shipments, machines are transported by sea to major continents including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, either by container or RoRo/Bulk shipment.
(2) For neighboring inland countries like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we use road or railway transport.
(3) For urgent light spare parts, we use international courier services such as DHL, TNT, UPS, or FedEx.
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